About WND Dialer

Built by people who ran outbound floors

WND Dialer was born out of frustration with legacy dialers — clunky, expensive, and built for the wrong era. We set out to build the platform we always wished we had.

Our Mission

“To give every outbound team — regardless of size — the same dialing intelligence that was previously only available to enterprise call centers with million-dollar budgets.”

The story behind the platform

In 2021, our co-founders Alex and Priya were on opposite sides of the same problem. Alex was managing an 80-agent outbound floor and spending half his week firefighting dialer issues. Priya was building telephony infrastructure and watching her clients struggle with tools that hadn't evolved in a decade.

They met at a sales tech conference, compared notes, and decided to build something better together. WND Dialer launched in 2022 with three customers and a single belief: outbound calling should be fast to set up, easy to manage, and transparent in its results.

Today, WND Dialer powers thousands of agents across call centers, sales teams, and agencies — and we're still just getting started.

2022
Founded
10k+
Agents powered
500+
Customers
99.9%
Uptime SLA

How we operate

The principles that guide every product decision we make.

Performance First

Every feature we build is measured against a simple question: does this help agents close more conversations? If not, it doesn't ship.

Radical Transparency

Clear pricing, clear data, clear limits. No surprise overages, no black-box algorithms, no vendor lock-in tactics.

Reliability at Scale

Call centers can't afford downtime. We build for 99.9% uptime and design graceful fallbacks for every failure mode we can anticipate.

Customer Obsession

We sit in on customer calls, read every support ticket, and ship updates based on actual operational pain — not internal roadmap politics.

The team

Operators and engineers who've lived the problem we're solving.

A

Alex Rivera

Co-founder & CEO

Former VP Sales, ran 80-agent outbound floor

P

Priya Nair

Co-founder & CTO

10 years building real-time telephony systems

J

Jordan Mills

Head of Product

Ex-call center manager turned product designer

S

Sam Chen

Head of Engineering

Distributed systems engineer, ex-Twilio

Want to see what we've built?

Try WND Dialer free for 14 days or book a walkthrough with our team.